Shipping policy
Shipping Policy for Melting Forest, Inc.
At Melting Forest, Inc., we are dedicated to delivering your products efficiently and promptly. Our shipping policy ensures you receive your order quickly and safely. We value the trust you place in us and aim to exceed your expectations with every order.
Shipping Times
Order Processing: All orders are processed within 48 business hours. Orders placed before noon Pacific Time generally ship the same day. Orders placed after this cutoff time will be shipped the next business day. Our business days are Monday through Friday, excluding U.S. federal holidays. Shipping Method: We use a variety of shipping carriers to deliver your order. The carrier depends on your items' size, weight, and destination. We aim to choose the most efficient and reliable option for your delivery.
Free Shipping
Melting Forest, Inc. offers free standard shipping on all orders over $99. This applies to the order subtotal after any discounts or promotions are applied. Free shipping is available to U.S. addresses only, excluding Alaska and Hawaii. Shipping Rates and Delivery Estimates: For orders under $99, shipping rates are calculated based on the order's weight, size, and destination. The shipping cost will be displayed at checkout, allowing you to see the total before finalizing your order. While we work hard to meet expected delivery times, please understand that delays can occasionally happen due to factors outside our control, such as carrier issues or adverse weather conditions.
International Shipping
Currently, Melting Forest, Inc. ships only within the United States. We are exploring options to expand and offer international shipping in the future. Tracking Your Order: Once your order ships, you will receive a confirmation email with a tracking number. This number allows you to track the journey of your package to your address.
Policy Updates
Melting Forest, Inc. may update this shipping policy as needed. We recommend reviewing it periodically to stay informed of any changes.
Contact Us
If you have any questions about your order or our shipping practices, please get in touch with our customer service team. We're here to assist you and ensure your experience with Melting Forest, Inc. is exceptional.
